We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (16)
4 Stars (0)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
22 Apr 2019 12:33
Bag is huge. i like it.
1 Apr 2019 06:47
Fast and all right
18 Mar 2019 07:32
The backpack is really large, not 45, but about that. The smell is, the zipper lock is one, the material is not very, there is a suspicion that the inside will start to fall asleep. It is better to take that more expensive.
18 Mar 2019 00:15
I order not the first time, it came very quickly. Everyone is happy, thank you!
17 Mar 2019 01:22
Backpack for $16 is just great. At what the first exactly the same backpack i bought 2,5 years ago for $35. The first backpack is intact and now, the second bought for stock.
13 Mar 2019 08:20
The goods are decent! Of course, 45 liters of volume is similar only from afar, but sewed and assembled perfectly! The material is quality and the locks are pleasantly buzzed! A little short waist belt, but this is a wonderful incentive less there :)))) an interesting combination of graphite gray and bright yellow! Respect the store and xi-dec, who delivered two days before the scheduled time!
6 Mar 2019 06:08
The backpack is super, great what you need.
28 Feb 2019 10:32
Excellent product, super lightweight other than heavy backpacks, ideal for airplane trips, i recommend
18 Feb 2019 00:29
Everything is fine!!!
14 Feb 2019 03:51
Delivery 3 weeks. Backpack as in the description. Roomy, neatly sewn, odorless, the fabric is pleasant. The back is embossed, the straps are soft, the waist support is comfortable (belt straps are not long). We will load, try!
20 Jan 2019 22:14
Backpack of good quality))) roomy and comfortable for socks))) respect the store))) i advise the goods!!!
6 Jan 2019 03:27
I am very happy with the purchase! Backpack is very high quality! Roomy! This is probably the first purchase that i'm happy with at 100%
28 Dec 2018 14:37
The backpack is very good quality, satisfied, the accessories are good, the size is large. The track was not tracked, went for a long time.
27 Dec 2018 03:44
An excellent backpack, surprisingly even the back back is quite dense and not as thin as usual in cheap backpacks. Pleased with the fasteners, quite high quality, very good backpack. Xie xie!!!
14 Dec 2018 00:01
It came quickly, everything is fine
4 Dec 2018 23:44
The goods are delivered quickly. Quality backpack, excellent. I recommend, for small hikes. There is a department for a laptop.
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