We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (14)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
25 Apr 2019 03:01
23 Apr 2019 22:00
Unfortunately, it was not possible to estimate, because the goods did not receive after 2 months, although by tracking the store sent it the day after the order
10 Apr 2019 12:41
I expected of course that there will be more (((only under the drive and will come down if. And so the delivery is 10 days to st. petersburg, the store is well done, a little with the courier sdek conflicted, and so everything is fine. Thank you!!!
3 Apr 2019 23:32
He walked quickly to the door.
28 Mar 2019 05:53
Quality is so. The material is not cordura, some nylon. Molly is sewn crooked, to fix something normal can not turn out. Pockets (3 on the back wall) uncomfortable, lightning barely opens-closes. In short, i do not advise, it is better for stich. su to buy-more expensive but stronger.
21 Mar 2019 02:11
The description corresponds completely. Packed too tightly, have to restore the shape.
12 Mar 2019 11:55
Cool backpack. Fully met the expectation. I advise the store.
1 Mar 2019 10:47
28 Feb 2019 21:36
26 Feb 2019 06:13
Came quickly stitched well, the bag corresponds to the description, but it would be better to ball cordura) and so everything on pyaterochka
23 Feb 2019 20:16
Good bag seams about shields only small thought more will be
17 Feb 2019 13:54
Lightning one diverge
7 Feb 2019 14:31
Over the shoulder on the aslant is not comfortable, the strap is short
6 Feb 2019 00:35
Great and good quality
4 Feb 2019 10:35
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