We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (15)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
6 May 2019 07:41
All good, delivery fast
24 Apr 2019 04:13
Bag cool!!! I liked it very much!!!! Tolko thought that a little more it!!!! Well, it seems to my goals will come down!!! Delivery fast 2 weeks (approximately), advise!!!
23 Apr 2019 08:34
Excellent good quality bag
22 Apr 2019 03:48
15 Apr 2019 08:48
Bag just class
13 Apr 2019 10:25
The quality is excellent, the fabric is dense, the seams are even.
12 Apr 2019 10:30
Delivered sdek to the door
6 Apr 2019 01:38
Very cool bag. Delivery by courier
5 Apr 2019 03:52
I ordered 20.03.19 and 5.04.19 already received. The bag is excellent, as in the description. Simple and roomy. Only there is a very strong smell, you will need to ventilate it.
4 Apr 2019 07:37
The bag fully justifies its price quality material, looks interesting green color is very beautiful. 4 people have already said that a cool bag) order will not regret the store i recommend. Many in the photo, my mint did not even crumple when delivered.
4 Apr 2019 04:12
3 Apr 2019 13:23
It is sewn qualitatively, the fabric is dense, although there is a small smell and in one place a dirty stain (and it upset), but in general the product liked. Delivery to kiev 18 days. Thank you.
2 Apr 2019 02:03
Super quality! Delivery is very fast! Thank you!!!
28 Mar 2019 23:59
A small bag, comfortable, nothing superfluous. With ease fit sports shape and shoes. The material is quality, stitched perfectly, the color is saturated. Of the subjective minuses-the lack of internal pockets and plastic fasteners on the handle of the bag (although they look tight). I advise you.
28 Mar 2019 00:28
Everything's good, it's good. Delivery 14 days. Marriage is not clouded. Material minority.
24 Mar 2019 12:49
Material thin bit.
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