We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (11)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
4 May 2019 23:12
The order did not come, the money was returned
1 Apr 2019 10:23
It's all right. The order is satisfied. Good goods.
16 Mar 2019 06:18
Excellent backpack, stitched well, smooth, dense fabric. Brought the courier to work. I recommend unequivocally! I bought for a half, then i bought up to two thousand, wait for the stock and buy!
13 Mar 2019 09:59
The goods are satisfied. Delivery fast, courier home. Recommend.
6 Feb 2019 09:03
Backpack is quite good quality for its price. Very dense, rough fabric, what you need to perform the main purpose of this thing. Good sewing, there are no conspicuous protruding threads. On the latches, too, like plastic should serve. In general, at first glance the backpack inspires confidence. See how much продержится. Seller thanks!
29 Jan 2019 05:55
We are happy with the goods. but i would like to get a little faster. The order was issued on december 3-received on january 29
25 Jan 2019 00:08
The backpack definitely costs its money, sewn well, the material is dense, does not smell, the liter approximately corresponds to the plus minus 30-35 liters, in general i recommend to buy! As you use, i will add an opinion!
23 Jan 2019 03:07
delivered very quickly
7 Jan 2019 00:12
6 Jan 2019 11:31
The backpack is not bulky, but high. Very comfortable
9 Dec 2018 23:15
Very good finish I thought the backpack was a little bigger.
8 Dec 2018 00:46
For your money (~ 1300r), everything is fine
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