We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (13)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
19 Mar 2019 07:22
6 Mar 2019 02:34
Such a strong and wonderful product I love it
5 Mar 2019 00:22
Super produit, envoi ultra rapide!!!
23 Jan 2019 10:37
Hello, good received this day again thanks to you.
23 Jan 2019 05:53
17 Jan 2019 18:07
The bag is excellent, what i wanted, only the smell of horror :))
16 Jan 2019 11:46
Excellent bag for toiletries. Quality is good, corresponds to the description. I recommend the product and the store.
10 Jan 2019 01:50
Quality is good. Item according to the description, delivery 2 weeks in ecb
6 Jan 2019 01:49
The goods went for a long time, the quality is normal, took for work, there is no smell, the material is excellent, dense, the size is large, as i expected. I took a ride for a long delivery. I recommend.
29 Dec 2018 05:24
The bag is slightly thinner in quality than in blue execution, and so not bad.
18 Dec 2018 10:32
There are not enough offices. Very wrinkled came. In the outer pocket lining is blue. I guess it shouldn't be.
15 Dec 2018 11:35
Who needs something like this or similar, boldly take it. the bag is well stitched, surprisingly even the threads do not stick out. the bag is not small, there is a lot to put. The order came for about a month. The store is reliable!
13 Dec 2018 06:13
Quality is good, size is not big
25 Nov 2018 22:53
Lovely but a bit small for my needs.
19 Nov 2018 09:42
Delivery to moscow in 20 days. I did not communicate with the store. The package is normal, in two packages, the package itself is flat. On quality, probably the best my order for ali. The shape immediately recovered, the material is dense, the lining is pleasant. Just sit on the seams, the quality is factory.
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