We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (15)
4 Stars (3)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
7 May 2019 00:32
Looks exactly like it did. The size can be adjusted. But I guess more suitable for men. Because even to the smallest extent it seemed a little big to me. But very solid and beautiful. It can take quite a load.
4 May 2019 06:54
The backpack came as expected. The quality is wonderful, the threads do not stick out. Looks great. Thanks to store and manufacturer.
20 Apr 2019 01:05
The backpack came quickly. The product is even ludtsche than expected, there is an inner frame made of plastic. I will try to finish the review in the case.
18 Apr 2019 01:32
Everything is just like in the description; the backpack is big and comfortable. The store was very helpful answering all my questions in a timely manner. Highly recommended!
16 Apr 2019 00:24
5 Apr 2019 11:58
At first glance backpack superrrr, many pockets, fasteners, amplifiers
4 Apr 2019 08:15
Came quickly. Courier was delivered to the house. The backpack is good. The back is stiff. Locks working. Access to the main compartment only from the top. Pleased with a large number of pockets. Let's see how he behaves in the campaign.
30 Mar 2019 06:41
Thank you very much for a really super product that is fully convenient
14 Mar 2019 10:24
smaller than I assumed. quality very good.
9 Mar 2019 07:01
Backpack came for 28 days, courier home-super! Everything corresponds to the description, all locks work, everything is super, i liked the backpack!
3 Mar 2019 14:54
4 Feb 2019 23:42
All super thanks
30 Jan 2019 05:28
Product arrived in 21 days at my home (fast), reliable, looks good quality
20 Jan 2019 22:06
The material from which the backpack is made is very thin and to the touch like a salomon. I do not recommend buying.
18 Jan 2019 23:13
The whistle does not work in the backpack! I think the whistle is vital! You can get lost in the mountains and die without a whistle for help! The backpack frame plates are soft, i think it's just a name, not a frame... Real is 80l .. The material of the backpack is thin-does not inspire confidence...
13 Jan 2019 10:41
Excellent services! and fast delivery, very accurate. thanks
12 Jan 2019 09:42
Delivery after delivery almama despite beklediğim intact arrived. At the first chance doğada deneyecem
8 Jan 2019 02:56
Nice backpack! I liked it!
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