We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (12)
4 Stars (1)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
6 May 2019 20:27
The store is well done, delivered to the threshold
24 Apr 2019 09:56
Very good quality.
12 Apr 2019 03:10
It came too late
8 Apr 2019 11:48
I love it
2 Apr 2019 09:49
Strong. Resistant..Great capacity. Perfect. Thanks.
14 Mar 2019 00:30
The backpack was very bright, delivered by sdek. Weave dense, cardura quality, rubberized inner surface of the backpack. There is an additional compartment in the top cover, with a waterproof cover. Inside the rib of stiffness from the light metal, hidden in a separate pouch. 70l as in the description. Locks of moderate size, cause trust. On the first day of receipt, loaded 40 kg, on the full volume of the backpack. No problems were identified during the hour of loading. Pleased with the design feature of fastening straps. They are placed on molly slings, which allows you to set their height depending on the needs and filling of the backpack. As for the price .. My colleague 3 years ago took an identical model for 5 tr. The product serves him so far.
3 Mar 2019 23:57
I'm very happy with my backpack. It's huge and the material looks very tough. It has alumium back backing
12 Feb 2019 03:50
Good price with good quality. I'm really satisfied.
4 Feb 2019 23:40
The product stayed in customs. We agreed to pay half each. I paid and he never paid me. Don't trust yourself.
22 Jan 2019 03:24
Excellent backpack for your money. Fully corresponds to the description. Pleased with the presence of a cover from the rain, which is retracted into the upper pocket, the ability to adjust in height and a removable belt
27 Dec 2018 01:11
Quality is super! delivery is very fast! recommend!
21 Dec 2018 03:03
The backpack is good, sewn soundly. Pleases the system of vertical mounting adjustment. But the aluminum frame when sending turned away. But this is a question for transportation services. In general, i recommend
20 Dec 2018 14:55
The bag came in 18 days, really satisfying as both quality and money. A lot of detail is thought out, the back is snger on the top of the kidney part and the back of the scapula, adding very serious comfort, both stylish and very well thought out. all belts and arrows It's pretty solid quality. the seams and the color of the fabric thickness zippers are good quality. it really gives the value of the liter it says maybe it gives more. in Turkey they say 75 liters and push 40 liters of yarn-thin fabric bags at levels of 100 pounds. even the top cover of the bag has a compartment on the top there are 2 pockets on the side but 1.5 The ltrelik water bottle does not fit the continent inside the bag there is another nylon extra fabric with enough thickness and the inner part is sure not to take thick nylon plate water. I fit the 3 year old backpack of 16 kg and take it on my back and also do the robust ufaktan. in summary it certainly gives the right to his money
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