We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (14)
4 Stars (2)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
8 May 2019 11:59
Thank you very much and hope to deal with you again A+++++
8 May 2019 01:47
7 May 2019 03:09
You can not put the juice in your pocket, but it's normal. The upper fabric is almost waterproof as usual backpacks. The inner fabric can be cut off, which would be easier to wash. In fact, it is a backpack and a fabric bag in it (in the main compartment). The biggest minus metal "hoods" on "dogs" lightning-on prejudice in 5 years will begin to rust-maybe i'm wrong. Delivered quickly even did not have time to "update" "tactical" backpack (from 18.04. For 07.05.)
7 May 2019 01:18
3 May 2019 08:30
Arrived quickly. Needed to reseat all the zippers but they are all good now. Cannot be a bigger person for the waistband but fits average and small no problem. Haven’t tested it yet but seems like it will do for casual camping and hiking.
3 May 2019 03:03
It seems a bit shallow, and so like all the norms
2 May 2019 00:11
Vsu ok. The backpack is good.
29 Apr 2019 06:16
The big and beautiful ונראה massive. Top quality
24 Apr 2019 21:26
23 Apr 2019 18:46
nice bag for cost. took about 6 weeks to Greece.
19 Apr 2019 21:45
The backpack is excellent, everything is well stitched everywhere and the quality is felt. The case has not yet checked how strong it is. The only thing i can give advice is to flash the straps at the ends or then disperse.
16 Apr 2019 14:58
To bryansk for 12 days by courier to the house) like norms) store sociable)
15 Apr 2019 20:11
11 Apr 2019 12:16
11 Apr 2019 06:56
Backpack is good, thanks to the store!!!
11 Apr 2019 01:52
Very fast shipping very happy
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